As customers we want an easy to use product or service, we shouldn’t have to work hard to use something.
It should be so simple it fits neatly into a customer’s life, and is easy to understand, assess and buy.
Not only should the product or service be simple, simplicity should also extend to the way the product is promoted to a market. This is something many technology companies struggle with.
Click here to read Greg’s latest Press article on the subject.

