Manufacturing growth

HubSpot is a CRM that helps you find new ways to grow. From generating more sales enquiries from your website, to closing more sales deals to upselling existing customers, HubSpot and Concentrate can make it happen.

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Manufacturing Sales 4.0

Transforming manufacturing sales and marketing for the digital-first buyer

Manufacturers are under constant pressure to drive growth in a digital-first world. However, traditional tech stacks often fall short, leaving a gap between ERP systems and the digital experiences today’s customers expect. To stay competitive, manufacturers must move beyond ERP alone, delivering personalised, connected journeys that meet the demands of modern B2B buyers.

Manufacturers often struggle with:

Disconnected
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Visibility
Inefficiency

Disconnected Tools.

Multiple, unconnected tools (ERP, CRM, Marketing, Chat).

Lack of real-time data.

Counterproductive processes and a lack of real-time data.
Get data at your fingertips →

Lack of customer journey visibility.

No single view of a buyer's journey or sales process.
See your buyer's clearly →

Impacted efficiency.

Time-consuming tasks impacting  productivity.
Focus on high value tasks →

A digital platform for growth

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Connect your tools with HubSpot.

Utilising the power of HubSpot, Concentrate helps manufacturing businesses build momentum by delivering a unified platform that integrates seamlessly with their existing systems. HubSpot’s powerful CRM and marketing automation tools connect with ERPs, inventory management, and more—creating a centralised source of truth for data and processes. With our expertise in custom integrations and digital strategy, manufacturers can break down silos, streamline operations, and gain greater visibility across the entire sales and customer lifecycle.

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Real-time visibility for smarter decisions

When manufacturers lack real-time data and visibility into the customer journey, opportunities slip through the cracks. That’s where HubSpot comes in. With powerful dashboards, live reporting, and a unified view of every customer touchpoint, businesses can finally see what’s happening as it happens. Concentrate ensures these capabilities are tailored to your systems and goals—giving you the clarity to act quickly, personalise outreach, and guide prospects through the buying journey with confidence.

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Unlock efficiency across the business.

Manufacturers can achieve greater productivity by streamlining manual processes and eliminating duplication across teams. HubSpot brings marketing, sales, and customer service into one connected platform—automating routine tasks, improving handovers, and centralising data. With Concentrate’s support, manufacturers can free up time, reduce errors, and focus on what matters most: delivering value to customers and driving growth.

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Discover HubSpot your AI-powered customer platform with all the tools you need for marketing, sales, and customer service.

Manufacturers we've worked with:

HubSpot integration the glue for manufacturer seeking to drive growth.

A NetSuite integration is at the heart of a ‘game-changing’ HubSpot implementation for building products manufacturer Techlam.

Techlam knew they needed a unified solution to streamline their processes and improve efficiency. They turned to Concentrate to integrate their systems and solve these problems.

Read More →

Techlam Curved Glulam Beams

Award Winning Project with much loved NZ Manufacturer & Iconic Brand

"Since moving to HubSpot, we've seen an improvement in overall user engagement. The average engagement time per user has increased, and the site has become much more agile for us to manage."
- Rosemary Martin, Digital Manager, Retail

Read Case Study

HubSpot success made simple

Whether you’re looking to get started on the HubSpot CRM platform or need help making the most of it, Concentrate offer services to help make it a success and ultimately, give you the tools you need to drive momentum in for your business.

What sales and marketing technology is right for your manufacturing business?

With the right technology, you can drive your sales and marketing more efficiently, and have better visibility of the results. In this eGuide, we outline the key components of a comprehensive sales and marketing tech stack, and the different products you can use to build it.

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FAQs

Do I need to engage with buyers online if I sell B2B?

Absolutely. In the past five years, B2B buying behavior has evolved, resembling B2C patterns, especially post-Covid. Buyers extensively research online before reaching out to a salesperson. A compelling online presence is crucial. If you're not visible and persuasive online, your competitors might be, and your potential buyer is likely to contact them instead.

Does HubSpot still apply to us since we are focusing on growing existing accounts rather than securing new customers?

Yes, it does. HubSpot is invaluable for proactive selling within existing accounts. By recording past sales and renewals, it provides visibility for upcoming opportunities, ensuring you stay ahead in nurturing and expanding relationships with your existing client base.

Does HubSpot replace any existing systems?

Whether you have disparate systems like MailChimp or legacy CRMs, HubSpot consolidates your technologies. It replaces outdated CRMs, email software, and even data scattered in Excel spreadsheets, offering a central repository for contacts, companies, and deals.

Can HubSpot integrate with your existing manufacturing software and tools?

HubSpot is a modern software platform designed for versatility. With native connections to over 5,000 modern applications, including legacy systems, HubSpot ensures integration with your existing ERP, MRP, inventory systems and financial systems.

Key points:

  • Versatile integration - HubSpot's open API allows integration with various manufacturing software, be it ERPs or other tools.
  • Centralised operations - HubSpot serves as a central repository, managing marketing, sales, and post-sale customer service. It consolidates client interactions, creating a single source of truth.
  • Comprehensive reporting - HubSpot features powerful reporting capabilities. HubSpot's dashboard not only generates reports from its data but also integrates external reports. Monitor new leads, track sales, and project future growth, all in one centralised location.

HubSpot ensures that critical data from various tools converges into one unified platform. This integration not only streamlines processes but also provides a holistic view of marketing tactics, attributing success and identifying areas for improvement. You can break down silos and create a unified source of truth, allowing you to assess the effectiveness of different strategies and campaigns. This cohesive approach equips your teams with the knowledge of what works, facilitating data-driven decisions and fostering a more efficient, collaborative, and growth-focused operational environment.

Does HubSpot integrate with my ERP system?

HubSpot offers flexible integration options. You decide what elements need to communicate, and HubSpot can connect with your ERP system, ensuring smooth data flow.

 

 

I already have a CRM capability in my ERP, so why should I use HubSpot?

Your existing ERP probably lacks a mobile app, and teams on the road might find the user experience frustrating. HubSpot offers a mobile-friendly experience, with proactive updates and alerts that traditional CRMs may lack.

What does HubSpot cost?

HubSpot has a range of prices, including a free plan. Pricing plans change depending on the size of your organisation and what your requirements are. Check out the pricing here.

What are the limitations of HubSpot?

HubSpot, being a cloud platform with annual contracts, may not suit on-premise preferences. Some advanced features, such as A/B testing, may be exclusive to higher-tier plans.

Will HubSpot work out of the box or does it need to be tailored for Manufacturing?

While HubSpot works out of the box, it's beneficial to configure it to your unique sales process. Using a HubSpot accredited agency will help you achieve this.

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